Cancellation and refunds
Please review this policy before purchasing a digital download.
No cancellations or refunds
The Sketch to Motion Kit is an electronic product (a PDF guide and a ZIP file) delivered instantly after payment. Because the files can be downloaded as soon as the payment is complete, orders cannot be cancelled and payments are not refunded.
Replacement for faulty files
If a file is corrupted, does not open, or does not match the product description, contact us within 7 days of purchase with your Razorpay payment ID and a description of the issue. We will send you a working replacement file within 3 working days at no extra cost.
Before payment
Please confirm that you have Claude Code on a Mac or Windows computer (not a phone) and a paid Claude plan. This is a digital product; nothing is shipped.
How to request a replacement
Email cutrixai@gmail.com, call +91 73069 71756, or message @cutrix_ai on Instagram. Include your payment ID, checkout email, and the problem you encountered.
Got a question before or after you buy? Email cutrixai@gmail.com, call +91 73069 71756, or message @cutrix_ai on Instagram. For order help, include your Razorpay payment ID so we can find your purchase fast.
Business: Cutrix, operated by Adwaith Murali.
Email: cutrixai@gmail.com.
Phone: +91 73069 71756.
Address: Anchal R.O. Junction, Kollam, Kerala 691306, India.
Instagram: @cutrix_ai (https://www.instagram.com/cutrix_ai/).
Last updated: October 23, 2026